Accessing Services at your GP Practice

Our survey gives you, the patient, the opportunity to feed back about your experiences of accessing services at your practice and answer questions on a range of topics, such as: 

• Accessing services at your practice  

• Quality of services received.  

• Helpfulness of practice staff 

• Your surgery environment  

• The future of services at your practice  

• Contacting ‘Out of Hours’ service 

The feedback you share will help the NHS to improve local health services for people like you and your family. The Citizen Voice Body, operating as ‘Llais,’ is an independent statutory body, set up by the Welsh Government to give the people of Wales greater say in the planning and delivery of their health and social care services – locally, regionally, and nationally. 

Taking part in this survey is voluntary. What you tell us is confidential.  The information you provide will be held and used by us in line with our privacy notice – www.llaiswales.org. We would encourage you to read the Privacy Notice, alongside the information contained in this survey, before you return your feedback to us. This form is also available in Welsh. Easy Read is available on request.